Management Collaboration and Performance of Service Institutions in the Nigeria Airspace Management Agency, Calabar
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Etuk, Idorenyin Udo 
Nneoyi Nnana Aripko 

Abstract

This study examined management collaboration and performance of service institutions in Nigeria Airspace Management Agency (NAMA) Calabar. To guide the study, three hypotheses were formulated. Primary data were obtained from a sample of 51 staff of NAMA in Calabar through a structured questionnaire survey. The data obtained from the questionnaire survey was analyzed using descriptive statistics, while Pearson Product Moment Correlation was used to test the hypotheses at 0.05 level of significance. Findings revealed that quality communication enhances a cohesive team through idea sharing to improve performance in the organization; effective communication skills allow project expectations to be communicated easily to team members based on their different capabilities; accountability has made employees feel secure and take responsibility for their commitments and also motivates team members to complete their work properly in the organization. The study concluded that collaboration can offer a competitive advantage by allowing organizations to rapidly adapt to changing market conditions and capitalize on emerging opportunities. The study recommended that organizations should establish and maintain clear communication channels for sharing critical information; this includes regular meetings, newsletters, and a centralized platform for updates. The management of the organization should clearly outline roles and responsibilities to avoid confusion and ensure that everyone understands their contribution to the overall objectives.

Article Details

Etuk, I. U., & Nneoyi, N. A. (2025). Management Collaboration and Performance of Service Institutions in the Nigeria Airspace Management Agency, Calabar. African Journal of Management and Business Research, 18(1), 1-19. https://doi.org/10.62154/ajmbr.2025.018.010585
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Copyright (c) 2025 Etuk, Idorenyin Udo, Nneoyi Nnana Aripko (Author)

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Etuk, Idorenyin Udo, University of Calabar, Nigeria.

Department of Business Management,

University of Calabar, Nigeria.

Nneoyi Nnana Aripko, University of Calabar, Nigeria.

Department of Business Management,

University of Calabar, Nigeria.

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